Our Strategy

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Providing unrivalled value, service & advice

Highbourne Group, as a market leading specialist merchant in the UK, aims to deliver unrivalled value, service and advice through a growing portfolio of specialist brands in the heating, plumbing, electrical and renewables space.

Our businesses serve the contractor, trade and retail sectors, including major corporate customers and housebuilders. With over 360 branches, specialist online channels and an ongoing acquisition strategy, the Group supports all its brands with leading capabilities in procurement, distribution and digital fulfilment.

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Digitally enabled & technology led

Highbourne Group provides a digital-first focus, delivering a connected experience for customers and suppliers. Our aim is to make transactions as easy and integrated as possible, increasing efficiency and customer retention.

Each of our businesses can leverage the Group’s supply chain and distribution network, whether that’s online or through our branch network. This delivers solutions for everyone, right across the customer journey, from purchase to delivery, returns or invoicing.

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