Fix Faults Fast
FaultFinder provides data to heating engineers and property managers that enables them to fix heating issues in the quickest time possible.
FaultFinder identifies the parts needed, enabling ‘first-time fixes’, and our diagnostic triage process can eliminate unnecessary visits via remotely orchestrated ‘soft fixes’. This offers significant efficiency gains for contact and maintenance teams and improves resolution times for tenants
Each time a customer's heat is restored, the results are captured, assessed and stored - improving the strength of Faultfinder’s data. The tool becomes more powerful over time, not only for diagnosing boiler faults accurately, but for helping our customers shape their future housing stock, contracts, and tender responses through our powerful, experienced data.
